Privacy Policy

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Effective Date: March 2, 2026

Company Name: Genesis Training Solutions

Location: Colorado, United States

Contact Email: admin@trainwithgenesis.com

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1. Introduction

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Genesis Training Solutions LLC (“we,” “our,” or “us”) operates a website hosted on Wix and mobile applications available on iOS and Android (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

This policy applies to users located in the United States.

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2. Information We Collect

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A. Information You Provide

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Name

Email address

Phone number (if provided)

Billing and shipping address

Account login credentials

Order history

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B. Payment Information

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Payments are processed through secure third-party payment processors such as:

Wix Payments

Stripe

Apple App Store

Google Play Store

We do not store full credit card numbers. Payment data is handled directly by the payment processor in accordance with PCI-DSS standards.

C. Automatically Collected Information

When you use our website or app, we may automatically collect:

IP address

Device type

Operating system

Browser type

App usage data

Cookies and similar technologies

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D. Analytics

We use Google Analytics to understand how users interact with our website and app.

Google Analytics may collect:

Pages visited

Time spent on pages

Device information

IP address

You can opt out of Google Analytics tracking using Google’s browser opt-out tools.

We do not use advertising tracking or targeted ads.

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3. How We Use Information

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We use your information to:

Provide and manage your account

Process transactions

Deliver products or services

Respond to customer service inquiries

Improve our website and app performance

Monitor security and prevent fraud

Comply with legal obligations

We do not sell personal data.

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4. Sharing of Information

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We may share personal information with:

Wix (website hosting and infrastructure)

Payment processors

Cloud hosting providers

Analytics providers (Google Analytics)

Government authorities when required by law

All service providers are required to process data only for authorized business purposes.

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5. Colorado Privacy Rights

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Under the Colorado Privacy Act, Colorado residents have the right to:

Access their personal data

Correct inaccurate data

Delete personal data

Obtain a portable copy of their data

Opt out of targeted advertising

Opt out of the sale of personal data

To exercise these rights, contact:

📧 admin@trainwithgenesis.com

We respond within 45 days as required by law.

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6. California Privacy Rights

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Under the California Consumer Privacy Act, California residents have the right to:

Know what personal information we collect

Request deletion

Correct inaccurate data

Opt out of sale or sharing

Limit use of sensitive personal information

We do not sell or share personal information for advertising purposes.

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7. Data Retention

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We retain personal information only as long as necessary to:

Fulfill orders

Maintain accounts

Meet legal and tax obligations

Resolve disputes

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8. Mobile App Platform Disclosure

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When you download our app from:

Apple App Store

Google Play Store

The platform may collect certain information according to their own privacy policies. We are not responsible for data collected independently by these platforms.

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9. Data Security

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We implement reasonable administrative, technical, and physical safeguards including:

SSL encryption

Secure cloud infrastructure

Restricted access controls

Payment processing via PCI-compliant providers

No method of transmission is 100% secure.

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10. Children’s Privacy

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Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 in compliance with COPPA.

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11. Changes to This Policy

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We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

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12. Contact Information

Genesis Training Solutions

Colorado, United States

Email: admin@trainwithgenesis.com